Aided by my team, I bring the brains to the business, cementing and creating long term business relationships. I visit all our hotels, to ensure the highest of standard, and create long lasting relationships with our clients and suppliers. My role involves attending lots of industry events too – perhaps I’ll see you out there.
I build relationships with new and returning clients with regular contact – whether that be phone calls or visits – and follow up on quotations to make sure we meet all the client’s requirements. I use my years of experience in the travel industry to ensure the smooth transition from enquiry to tour departure, liaising with other departments within the company. Alongside this i deal with all our suppliers and ensure we build a long lasting relationship with Coach Companies, Hotels and Attractions.
Accounts & Admin Administrator
Paula, The lead within the department on handling all elements of your tour finances to ensure a smooth passage for your tour. We are here to assist with any billing queries you may have.
My role is quite varied. I book attractions & coach holidays for UK/Ireland tours and day trips; I love helping our customers find the perfect holiday for them.
I look after our customers bookings to England, Scotland, Ireland, Europe and Wales. My personal favourite is the magical land of Disney!
I enjoy sticking my teeth in to an itinerary (especially Scotland), as well as suggesting attractions to make our clients holidays more interesting. I enjoy my position here at Travel with Matthew and love seeing our customers return happy from their holidays.